Terms & Conditions

Introduction

Welcome to www.promt-hub.com (Promt Hub), an innovative online platform connecting users to a world of digital art and AI solutions.

Please read these Terms and Conditions (“Terms”) carefully before accessing, using, or obtaining any materials, information, products, or services. By placing an order on our Website, you enter into a legally binding agreement based on these Terms. If you do not agree to all of these Terms, you may not use the Website.

We reserve the right to modify these Terms at any time by posting an updated version on the Website. These changes do not affect rights and obligations that arose prior to the modifications. By continuing to use the Website after changes are posted, you agree to the revised Terms. It is your responsibility to review these Terms periodically. If you disagree with any provision or become dissatisfied with the Website, your sole remedy is to discontinue its use.

Legal Information

This Website is operated and owned by Dzintrix Company S.R.O., registered under the laws of Czech Republic.
Address: Na Čečeličce 425/4, 150 00, Praha 5, Czech Republic.
General inquiries: info@promt-hub.com
Support: support@promt-hub.com

Terms and Definitions

  • “Business Day”: Any day when banks and governmental authorities in Czech Republic are open for business, excluding weekends and public holidays.
  • “Company” / “we” / “us” / “our”: Refers to Dzintrix Company S.R.O., the service provider.
  • “User” / “you” / “your”: Refers to any individual using our Website.
  • “Website”: Refers to https://promt-hub.com and its services, including generative AI solutions and digital content offerings.
  • “User-Generated Content” or “UGC”: Refers to any content (artwork, visuals, etc.) created, generated, or uploaded by Users on the Website.
  • “Personal Data”: Any information relating to an identifiable person, as outlined in the Privacy Policy.
  • “Privacy Policy”: Refers to policies governing the processing of Personal Data, available on the Website.

Applicability

These Terms govern your use of the Website and all transactions involving digital products or services offered on the platform. By using the Website, you agree to abide by these Terms, the Privacy Policy, and any related policies referenced herein. These Terms apply to all Users, including browsers, customers, merchants, and content contributors.

Website Service Description

Promt Hub offers Users AI-driven tools, digital content solutions, and a marketplace for purchasing digital art products. Services include image editing tools, templates, filters, and other generative AI features. We may update, modify, or discontinue any aspect of the Website or its services at our sole discretion.

Eligibility and Restrictions

To use the Website, you must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into agreements.

We reserve the right to verify your eligibility and to suspend or terminate your access if eligibility requirements are not met.

Certain jurisdictions prohibit access due to regulatory restrictions. Users from the following territories are not permitted to use our services:
Afghanistan, Cuba, Iran, North Korea, Syria, Russian Federation, Belarus, Crimea, Donetsk, Luhansk, Myanmar, Central African Republic, China, Congo DR, Lebanon, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe.

User Account

To access certain features, you must create an account, providing accurate and complete details such as your name, email address, and password. By creating an account, you agree to:

  • Maintain the confidentiality of your credentials.
  • Promptly report unauthorized activity.
  • Provide accurate and updated information.

We may request identity verification or additional documentation to comply with legal or operational requirements. Non-compliance may result in account suspension or termination.

Account Termination and Inactivity

We reserve the right to terminate accounts at our discretion for violations of these Terms. Accounts inactive for six consecutive months may be suspended or blocked. Notification may be attempted before action is taken.

Purchases, Pricing, and Payments

Purchases
Digital products are purchased via our shopping cart system. We reserve the right to refuse orders prior to payment.

Pricing
Prices are displayed in Euros (EUR) and are subject to change. Price changes do not affect completed purchases.

Payment Methods
Payments must be made using approved methods listed on the Website. Unauthorized use of payment instruments is strictly prohibited. Cryptocurrencies, money orders, and personal checks are not accepted.

Payment Service Providers
Payments are processed by third-party providers. By making a payment, you authorize us to share transaction details with the provider.

Taxes
Users are responsible for applicable taxes unless otherwise stated during checkout.

Delivery Policy

Digital products are delivered to your account within 1-3 Business Days following successful payment. Delivery may be delayed due to technical or external issues beyond our control.

Cancellation and Refund Policies

Cancellations
Orders can be canceled before payment. Paid orders cannot be canceled, but refund requests are subject to the refund policy.

Refunds
Refunds may be issued for:

  • Payment errors (duplicate charges).
  • Missing promised features in a purchased product.

Refunds are not issued for dissatisfaction or change of mind. Refund requests must be made within 14 days of purchase and include supporting documentation. Approved refunds will be processed using the original payment method within 15 Business Days.

User-Generated Content (UGC)

Users retain ownership of UGC but grant Imagifity a non-exclusive, worldwide license to use it for improving services. Users are responsible for ensuring their UGC does not infringe third-party rights. Promt Hub reserves the right to remove inappropriate UGC without notice.

Prohibited Actions

Users may not:

  1. Use the Website unlawfully or violate third-party rights.
  2. Access restricted areas or exceed authorized permissions.
  3. Interfere with Website functionality or security.
  4. Exploit UGC for unauthorized purposes.
  5. Engage in spam, data mining, or reverse engineering.

AML & KYC Compliance

We enforce Anti-Money Laundering (AML) and Know Your Customer (KYC) measures to ensure compliance with legal regulations. Activities such as unauthorized payments or use of false identities may trigger additional verification or account suspension.

Intellectual Property

All Website content, including software, images, and text, is protected under copyright laws. Unauthorized use, reproduction, or distribution of this content is prohibited.

Disclaimer and Limitation of Liability

Promt Hub provides services “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from the use of the Website.

Governing Law and Disputes

These Terms are governed by the laws of Czech Republic. Disputes will be resolved in the courts of Praha 5, Czech Republic.

Contact Us
For inquiries, email: support@promt-hub.com
Last updated: April 29, 2024