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Frequently Asked Questions (FAQs)

1. How do I set up my wireless router for the first time?
   • To set up your router, connect it to a power source, then plug the Ethernet cable from your modem into the router’s WAN port. Use the default Wi-Fi credentials (found on the router’s label) to connect your device to the network and access the setup page through a web browser. Follow the on-screen instructions to complete the setup.
2. What should I do if I forget my Wi-Fi password?
   • If you forget your Wi-Fi password, you can either retrieve it from your router’s settings page by logging into the router’s admin panel or reset the router to its factory settings by pressing the reset button for 10-15 seconds. After a reset, you will need to set up your router again.
3. How can I change the default Wi-Fi name (SSID) and password?
   • To change the SSID and password, log into your router’s admin panel (typically accessible via a web browser at 192.168.1.1). Navigate to the wireless settings section, where you can modify the SSID and password to your preferred settings. Be sure to save your changes.
4. Why is my internet connection slow on Wi-Fi?
   • Slow Wi-Fi speeds may be caused by several factors, including signal interference, distance from the router, or network congestion. Try moving closer to the router, reducing interference (e.g., from microwaves or thick walls), or changing the router’s wireless channel to a less crowded one.
5. How do I update the firmware on my router?
   • To update your router’s firmware, log into the admin panel and navigate to the firmware update section. Check if there is a newer version available, and if so, follow the on-screen instructions to download and install the update. Ensure you do not interrupt the process to avoid damaging the device.